Hallo zusammen,
ich bin schon länger im Forum angemeldet, habe aber einige Jahre nicht mehr mit Ubuntu gearbeitet und möchte das jetzt wieder ändern. Allerdings bin ich eher Anwender und bisher noch nie richtig tief in die Ubuntu-Materie eingestiegen. Jetzt habe ich ein Problem, bei dem ich hoffe, Ihr könnt mir dabei helfen.
ich habe einen HP Color LaserJet Pro MFP M183fw installiert. Dieser ist über W-Lan angebunden.
Anfangs funktionierte er nicht. Dann habe ich über die Druckereinrichtung von Ubuntu ein ähnliches Gerät ausgewählt und es hat funktioniert. Dann habe ich vermutlich den Fehler begangen und versucht, noch mal über die HP Homepage einen Treiber für mein Gerät zu finden. Dort habe ich dann HPLIP gefunden und nach den Angaben auf der Homepage installiert.
Der Drucker funktioniert auch aber ich bekomme jetzt immer eine Fehlermeldung wie im Titel beschrieben. Zusätzlich steht da noch: "Unable to start, exiting." Diese Fehlermeldung erscheint kurz nach dem Start und dann immer mal wieder, ohne dass ich sie bewusst provozieren könnte.
Es wäre toll, wenn Ihr mir weiterhelfen könntet. Unten habe ich die Angaben wie in den Forenregeln gewünscht als Codeblock eingefügt.
Außerdem habe ich die Ergebnisse des HP-Check als zweiten Codeblock eingefügt.
Beste Grüße und noch einen schönen Sonntag! Tobias
tobias@tobias-Vostro-3559:~$ vergrößern
vergrößern: Befehl nicht gefunden.
tobias@tobias-Vostro-3559:~$
tobias@tobias-Vostro-3559:~$ dpkg -l *cups* lpr* | grep ii
ii bluez-cups 5.48-0ubuntu3.4 amd64 Bluetooth printer driver for CUPS
ii cups 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - PPD/driver support, web interface
ii cups-browsed 1.20.2-0ubuntu3.1 amd64 OpenPrinting CUPS Filters - cups-browsed
ii cups-bsd 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - BSD commands
ii cups-client 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - client programs (SysV)
ii cups-common 2.2.7-1ubuntu2.7 all Common UNIX Printing System(tm) - common files
ii cups-core-drivers 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - driverless printing
ii cups-daemon 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - daemon
ii cups-filters 1.20.2-0ubuntu3.1 amd64 OpenPrinting CUPS Filters - Main Package
ii cups-filters-core-drivers 1.20.2-0ubuntu3.1 amd64 OpenPrinting CUPS Filters - Driverless printing
ii cups-ipp-utils 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - IPP developer/admin utilities
ii cups-pk-helper 0.2.6-1ubuntu1.2 amd64 PolicyKit helper to configure cups with fine-grained privileges
ii cups-ppdc 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - PPD manipulation utilities
ii cups-server-common 2.2.7-1ubuntu2.7 all Common UNIX Printing System(tm) - server common files
ii libcups2:amd64 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - Core library
ii libcups2-dev:amd64 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - Development files CUPS library
ii libcupscgi1:amd64 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - CGI library
ii libcupsfilters-dev:amd64 1.20.2-0ubuntu3.1 amd64 OpenPrinting CUPS Filters - Development files for the library
ii libcupsfilters1:amd64 1.20.2-0ubuntu3.1 amd64 OpenPrinting CUPS Filters - Shared library
ii libcupsimage2:amd64 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - Raster image library
ii libcupsimage2-dev:amd64 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - Development files CUPS image library
ii libcupsmime1:amd64 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - MIME library
ii libcupsppdc1:amd64 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - PPD manipulation library
ii printer-driver-hpcups 3.17.10+repack0-5 amd64 HP Linux Printing and Imaging - CUPS Raster driver (hpcups)
ii python3-cups 1.9.73-2 amd64 Python3 bindings for CUPS
ii python3-cupshelpers 1.5.11-1ubuntu2 all Python utility modules around the CUPS printing system
tobias@tobias-Vostro-3559:~$ dpkg -l libusb* | grep ii
ii libusb-0.1-4:amd64 2:0.1.12-31 amd64 userspace USB programming library
ii libusb-1.0-0:amd64 2:1.0.21-2 amd64 userspace USB programming library
ii libusb-1.0-0-dev:amd64 2:1.0.21-2 amd64 userspace USB programming library development files
ii libusb-1.0-doc 2:1.0.21-2 all documentation for userspace USB programming
ii libusbmuxd4:amd64 1.1.0~git20171206.c724e70f-0.1 amd64 USB multiplexor daemon for iPhone and iPod Touch devices - library
tobias@tobias-Vostro-3559:~$ dpkg -l | egrep Brother
ii printer-driver-brlaser 4-1 amd64 printer driver for (some) Brother laser printers
ii printer-driver-ptouch 1.4.2-3 amd64 printer driver Brother P-touch label printers
tobias@tobias-Vostro-3559:~$ dpkg -l | egrep hp
ii hplip 3.17.10+repack0-5 amd64 HP Linux Printing and Imaging System (HPLIP)
ii hplip-data 3.17.10+repack0-5 all HP Linux Printing and Imaging - data files
ii libhpmud0:amd64 3.17.10+repack0-5 amd64 HP Multi-Point Transport Driver (hpmud) run-time libraries
ii libsane-hpaio:amd64 3.17.10+repack0-5 amd64 HP SANE backend for multi-function peripherals
ii printer-driver-hpcups 3.17.10+repack0-5 amd64 HP Linux Printing and Imaging - CUPS Raster driver (hpcups)
ii printer-driver-postscript-hp 3.17.10+repack0-5 all HP Printers PostScript Descriptions
ii python3-launchpadlib 1.10.6-1 all Launchpad web services client library (Python 3)
tobias@tobias-Vostro-3559:~$ dpkg -l | egrep 'iscan*|esci-*|epson'
tobias@tobias-Vostro-3559:~$ dpkg -l | egrep 'scangear*|cnij*'
tobias@tobias-Vostro-3559:~$ systemctl --no-pager status cups*
● cups.path - CUPS Scheduler
Loaded: loaded (/lib/systemd/system/cups.path; enabled; vendor preset: enabled)
Active: active (running) since Sun 2020-04-26 10:01:14 CEST; 50min ago
Apr 26 10:01:14 tobias-Vostro-3559 systemd[1]: Started CUPS Scheduler.
● cups-browsed.service - Make remote CUPS printers available locally
Loaded: loaded (/lib/systemd/system/cups-browsed.service; enabled; vendor preset: enabled)
Active: active (running) since Sun 2020-04-26 10:01:15 CEST; 50min ago
Main PID: 717 (cups-browsed)
Tasks: 3 (limit: 4915)
CGroup: /system.slice/cups-browsed.service
└─717 /usr/sbin/cups-browsed
Apr 26 10:01:15 tobias-Vostro-3559 systemd[1]: Started Make remote CUPS prin…ly.
● cups.socket - CUPS Scheduler
Loaded: loaded (/lib/systemd/system/cups.socket; enabled; vendor preset: enabled)
Active: active (running) since Sun 2020-04-26 10:01:14 CEST; 50min ago
Listen: /run/cups/cups.sock (Stream)
CGroup: /system.slice/cups.socket
Failed to dump process list, ignoring: No such file or directory
Apr 26 10:01:14 tobias-Vostro-3559 systemd[1]: Listening on CUPS Scheduler.
● cups.service - CUPS Scheduler
Loaded: loaded (/lib/systemd/system/cups.service; enabled; vendor preset: enabled)
Active: active (running) since Sun 2020-04-26 10:01:14 CEST; 50min ago
Docs: man:cupsd(8)
Main PID: 620 (cupsd)
Tasks: 4 (limit: 4915)
CGroup: /system.slice/cups.service
├─ 620 /usr/sbin/cupsd -l
├─ 726 /usr/lib/cups/notifier/dbus dbus://
├─2333 /usr/lib/cups/notifier/dbus dbus://
└─2334 /usr/lib/cups/notifier/dbus dbus://
Apr 26 10:01:14 tobias-Vostro-3559 systemd[1]: Started CUPS Scheduler.
Hint: Some lines were ellipsized, use -l to show in full.
tobias@tobias-Vostro-3559:~$ lpstat -t
Zeitplandienst läuft
Keine systemvoreingestellten Ziele
Gerät für HP_Color_LaserJet_MFP_M183fw_E9F569_: ipps://NPIE9F569.local:631/ipp/print
HP_Color_LaserJet_MFP_M183fw_E9F569_ akzeptiert anfragen seit So 26 Apr 2020 10:02:28 CEST
Drucker HP_Color_LaserJet_MFP_M183fw_E9F569_ ist im Leerlauf. Aktiviert seit So 26 Apr 2020 10:02:28 CEST
tobias@tobias-Vostro-3559:~$ lpinfo -v
file cups-brf:/
direct hp
network beh
network ipps
network http
network socket
network lpd
network ipp
network https
direct hpfax
network dnssd://HP%20Color%20LaserJet%20MFP%20M183fw%20(E9F569)._ipp._tcp.local/?uuid=564e4334-4630-3035-3132-040e3ce9f569
network socket://192.168.0.204
network ipp://NPIE9F569.local:631/ipp/print
tobias@tobias-Vostro-3559:~$ hp-info -i
HP Linux Imaging and Printing System (ver. 3.20.3)
Device Information Utility ver. 5.2
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
error: No device found that support this feature.
tobias@tobias-Vostro-3559:~$ uname -rm
5.3.0-46-generic x86_64
tobias@tobias-Vostro-3559:~$ lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 8087:07dc Intel Corp.
Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 002: ID 0c45:6710 Microdia
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
tobias@tobias-Vostro-3559:~$ lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 8087:07dc Intel Corp.
Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 002: ID 0c45:6710 Microdia
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
tobias@tobias-Vostro-3559:~$ ls -l /etc/cups/ppd/*
-rw-r----- 1 root lp 13837 Apr 26 10:02 /etc/cups/ppd/HP_Color_LaserJet_MFP_M183fw_E9F569_.ppd
tobias@tobias-Vostro-3559:~$ ^C
tobias@tobias-Vostro-3559:~$ ^C
tobias@tobias-Vostro-3559:~$
HP Check:
tobias@tobias-Vostro-3559:~$ hp-check
Saving output in log file: /home/tobias/hp-check.log
HP Linux Imaging and Printing System (ver. 3.20.3)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
-Gtk-Message: 11:11:19.849: Failed to load module "canberra-gtk-module"
---------------
| SYSTEM INFO |
---------------
Kernel: 5.3.0-46-generic #38~18.04.1-Ubuntu SMP Tue Mar 31 04:17:56 UTC 2020 GNU/Linux
Host: tobias-Vostro-3559
Proc: 5.3.0-46-generic #38~18.04.1-Ubuntu SMP Tue Mar 31 04:17:56 UTC 2020 GNU/Linux
Distribution: 12 18.04
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.20.3
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro 18.04 version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.20.3
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.20.3
html=/usr/share/doc/hplip-3.20.3
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.20.3
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
qt5=no
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=yes
class-driver=no
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/hplip.conf' file:
[upgrade]
notify_upgrade = true
last_upgraded_time = 1587723238
pending_upgrade_time = 0
latest_available_version = 3.17.10
[installation]
date_time = 04/26/20 11:11:20
version = 3.20.3
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------------------------
| External Dependencies |
-------------------------
cups CUPS - Common Unix Printing System REQUIRED 1.1 2.2.7 OK 'CUPS Scheduler is running'
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.26 OK -
Gtk-Message: 11:11:21.841: Failed to load module "canberra-gtk-module"
Gtk-Message: 11:11:21.862: Failed to load module "canberra-gtk-module"
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.27 OK -
dbus DBus - Message bus system REQUIRED - 1.12.2 OK -
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
network network -wget OPTIONAL - 1.19.4 OK -
avahi-utils avahi-utils OPTIONAL - 0.7 OK -
------------------------
| General Dependencies |
------------------------
libjpeg libjpeg - JPEG library REQUIRED - - OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.2.7 OK -
cups-image CUPS image - CUPS image development files REQUIRED - 2.2.7 OK -
libpthread libpthread - POSIX threads library REQUIRED - b'2.27' OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
sane SANE - Scanning library REQUIRED - - OK -
sane-devel SANE - Scanning library development files REQUIRED - - OK -
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.3 OK -
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 OK -
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.6.9 OK -
python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 4.12.1 OK -
python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.12.1 OK -
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.6 OK -
python3-xml Python XML libraries REQUIRED - 2.2.5 OK -
python3-devel Python devel - Python development files REQUIRED 2.2 3.6.9 OK -
python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 7.1.1 OK -
python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.4.0 OK -
--------------
| COMPILEDEP |
--------------
libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 7.5.0 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.1 OK -
---------------------
| Python Extentions |
---------------------
cupsext CUPS-Extension REQUIRED - 3.20.3 OK -
hpmudext IO-Extension REQUIRED - 3.20.3 OK -
----------------------
| Scan Configuration |
----------------------
hpaio HPLIP-SANE-Backend REQUIRED - 3.20.3 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED - 3.20.3 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
device `hpaio:/net/hp_colorlaserjet_mfp_m182-m185?ip=192.168.0.204&queue=false' is a Hewlett-Packard hp_colorlaserjet_mfp_m182-m185 all-in-one
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
No devices found.
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
HP_Color_LaserJet_MFP_M183fw_E9F569_
------------------------------------
Type: Unknown
Device URI: ipps://NPIE9F569.local:631/ipp/print
PPD: /etc/cups/ppd/HP_Color_LaserJet_MFP_M183fw_E9F569_.ppd
warning: Failed to read /etc/cups/ppd/HP_Color_LaserJet_MFP_M183fw_E9F569_.ppd ppd file
PPD Description:
Printer status: Drucker HP_Color_LaserJet_MFP_M183fw_E9F569_ ist im Leerlauf. Aktiviert seit So 26 Apr 2020 10:02:28 CEST
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
--------------
| PERMISSION |
--------------
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
None
Missing Optional Dependencies
-----------------------------
None
Total Errors: 0
Total Warnings: 1
Done.
tobias@tobias-Vostro-3559:~$