staging.inyokaproject.org

Hallo Forum,

Ich versuche erfolglos auf einem HP_LaserJet_500_color_M551 zu drucken. Er wird in Ubuntu aufgelistet aber mehr auch nicht. Wenn ich einen Druckauftrag ausführe passiert nix. Bei HP konnte ich keinen Linux-Treiber finden und eine Recherche im Netz hat auch nix ergeben. Wie gehe ich denn hier grundsätzlich vor? Grüsse...

Was sagen die cups-Logs?

cat /var/log/cups/access_log
 cat /var/log/cups/error_log

HP bietet sehr wohl Linux treiber an. Stichwort HPLIB. Sollte sogar in den Paketquellen enthalten sein. Siehe auch: http://www.hp.com/go/linuxprinting

DJKUhpisse schrieb:

Was sagen die cups-Logs?

cat /var/log/cups/access_log
 cat /var/log/cups/error_log

Also:

$ cat /var/log/cups/access_log
localhost - - [21/Jul/2022:00:00:06 +0200] "POST / HTTP/1.1" 200 349 Create-Printer-Subscriptions successful-ok
localhost - - [21/Jul/2022:00:00:06 +0200] "POST / HTTP/1.1" 200 176 Create-Printer-Subscriptions successful-ok
localhost - - [21/Jul/2022:00:00:35 +0200] "POST /admin/ HTTP/1.1" 401 203 CUPS-Add-Modify-Printer successful-ok
localhost - root [21/Jul/2022:00:00:35 +0200] "POST /admin/ HTTP/1.1" 200 203 CUPS-Add-Modify-Printer successful-ok
localhost - root [21/Jul/2022:00:00:35 +0200] "POST /admin/ HTTP/1.1" 200 203 CUPS-Add-Modify-Printer successful-ok
localhost - root [21/Jul/2022:00:00:35 +0200] "POST /admin/ HTTP/1.1" 200 13435 CUPS-Add-Modify-Printer successful-ok
localhost - root [21/Jul/2022:00:00:35 +0200] "POST /admin/ HTTP/1.1" 200 203 CUPS-Add-Modify-Printer successful-ok
localhost - root [21/Jul/2022:00:00:35 +0200] "POST /admin/ HTTP/1.1" 200 203 CUPS-Add-Modify-Printer successful-ok
localhost - root [21/Jul/2022:00:00:35 +0200] "POST /admin/ HTTP/1.1" 200 203 CUPS-Add-Modify-Printer successful-ok
localhost - root [21/Jul/2022:00:00:35 +0200] "POST /admin/ HTTP/1.1" 200 13438 CUPS-Add-Modify-Printer successful-ok
localhost - root [21/Jul/2022:00:00:35 +0200] "POST /admin/ HTTP/1.1" 200 203 CUPS-Add-Modify-Printer successful-ok
localhost - root [21/Jul/2022:00:00:35 +0200] "POST /admin/ HTTP/1.1" 200 179 CUPS-Set-Default successful-ok
localhost - root [21/Jul/2022:00:00:36 +0200] "POST /admin/ HTTP/1.1" 200 203 CUPS-Add-Modify-Printer successful-ok
localhost - root [21/Jul/2022:00:00:36 +0200] "POST /admin/ HTTP/1.1" 200 203 CUPS-Add-Modify-Printer successful-ok
localhost - root [21/Jul/2022:00:00:36 +0200] "POST /admin/ HTTP/1.1" 200 13262 CUPS-Add-Modify-Printer successful-ok
localhost - root [21/Jul/2022:00:00:36 +0200] "POST /admin/ HTTP/1.1" 200 203 CUPS-Add-Modify-Printer successful-ok
localhost - root [21/Jul/2022:00:00:37 +0200] "POST /admin/ HTTP/1.1" 200 203 CUPS-Add-Modify-Printer successful-ok
localhost - root [21/Jul/2022:00:00:37 +0200] "POST /admin/ HTTP/1.1" 200 203 CUPS-Add-Modify-Printer successful-ok
localhost - root [21/Jul/2022:00:00:37 +0200] "POST /admin/ HTTP/1.1" 200 13438 CUPS-Add-Modify-Printer successful-ok
localhost - root [21/Jul/2022:00:00:37 +0200] "POST /admin/ HTTP/1.1" 200 203 CUPS-Add-Modify-Printer successful-ok
localhost - - [21/Jul/2022:00:27:21 +0200] "POST / HTTP/1.1" 200 182 Renew-Subscription successful-ok
localhost - - [21/Jul/2022:01:25:41 +0200] "POST / HTTP/1.1" 200 182 Renew-Subscription successful-ok
localhost - - [21/Jul/2022:02:24:01 +0200] "POST / HTTP/1.1" 200 182 Renew-Subscription successful-ok
localhost - - [21/Jul/2022:03:22:21 +0200] "POST / HTTP/1.1" 200 182 Renew-Subscription successful-ok
localhost - - [21/Jul/2022:04:20:41 +0200] "POST / HTTP/1.1" 200 182 Renew-Subscription successful-ok
localhost - - [21/Jul/2022:05:19:01 +0200] "POST / HTTP/1.1" 200 182 Renew-Subscription successful-ok
localhost - - [21/Jul/2022:06:17:21 +0200] "POST / HTTP/1.1" 200 182 Renew-Subscription successful-ok
localhost - - [21/Jul/2022:07:15:41 +0200] "POST / HTTP/1.1" 200 182 Renew-Subscription successful-ok
localhost - - [21/Jul/2022:08:14:01 +0200] "POST / HTTP/1.1" 200 182 Renew-Subscription successful-ok
localhost - - [21/Jul/2022:09:12:21 +0200] "POST / HTTP/1.1" 200 182 Renew-Subscription successful-ok
localhost - - [21/Jul/2022:10:10:41 +0200] "POST / HTTP/1.1" 200 182 Renew-Subscription successful-ok
localhost - - [21/Jul/2022:11:09:01 +0200] "POST / HTTP/1.1" 200 182 Renew-Subscription successful-ok
localhost - - [21/Jul/2022:12:07:21 +0200] "POST / HTTP/1.1" 200 182 Renew-Subscription successful-ok
localhost - - [21/Jul/2022:13:05:41 +0200] "POST / HTTP/1.1" 200 182 Renew-Subscription successful-ok
localhost - - [21/Jul/2022:13:59:22 +0200] "POST / HTTP/1.1" 200 359 Create-Printer-Subscriptions successful-ok
localhost - - [21/Jul/2022:14:01:59 +0200] "POST / HTTP/1.1" 200 343 Create-Printer-Subscriptions successful-ok
localhost - - [21/Jul/2022:14:01:59 +0200] "POST / HTTP/1.1" 200 5197782 CUPS-Get-PPDs -
localhost - - [21/Jul/2022:14:04:03 +0200] "POST /admin/ HTTP/1.1" 401 227 CUPS-Add-Modify-Printer successful-ok
localhost - cups-pk-helper [21/Jul/2022:14:04:03 +0200] "POST /admin/ HTTP/1.1" 200 227 CUPS-Add-Modify-Printer successful-ok
localhost - - [21/Jul/2022:14:04:25 +0200] "POST /printers/HP_LaserJet_500_color_M551_2275C6_ HTTP/1.1" 200 70732 Print-Job successful-ok
localhost - root [21/Jul/2022:14:04:28 +0200] "POST /admin/ HTTP/1.1" 200 307 CUPS-Add-Modify-Printer successful-ok
localhost - - [21/Jul/2022:14:08:53 +0200] "POST /jobs/ HTTP/1.1" 200 137 Cancel-Job successful-ok
localhost - - [21/Jul/2022:14:09:26 +0200] "POST /printers/HP_LaserJet_500_color_M551_2275C6_ HTTP/1.1" 200 70681 Print-Job successful-ok
localhost - - [21/Jul/2022:14:09:50 +0200] "POST / HTTP/1.1" 200 272 Create-Printer-Subscriptions successful-ok
localhost - - [21/Jul/2022:14:10:19 +0200] "POST / HTTP/1.1" 200 182 Renew-Subscription successful-ok
localhost - - [21/Jul/2022:14:10:59 +0200] "POST /admin/ HTTP/1.1" 401 12949 CUPS-Add-Modify-Printer successful-ok
localhost - gp2 [21/Jul/2022:14:10:59 +0200] "POST /admin/ HTTP/1.1" 200 12949 CUPS-Add-Modify-Printer successful-ok
localhost - - [21/Jul/2022:14:15:20 +0200] "POST /admin/ HTTP/1.1" 401 12949 CUPS-Add-Modify-Printer successful-ok
localhost - gp2 [21/Jul/2022:14:15:20 +0200] "POST /admin/ HTTP/1.1" 200 12949 CUPS-Add-Modify-Printer successful-ok
localhost - - [21/Jul/2022:14:15:26 +0200] "POST / HTTP/1.1" 200 151 Cancel-Subscription successful-ok
localhost - - [21/Jul/2022:14:15:45 +0200] "POST /printers/HP_LaserJet_500_color_M551_072B4C_ HTTP/1.1" 200 70732 Print-Job successful-ok
localhost - root [21/Jul/2022:14:15:46 +0200] "POST /admin/ HTTP/1.1" 200 307 CUPS-Add-Modify-Printer successful-ok
localhost - - [21/Jul/2022:14:18:39 +0200] "POST / HTTP/1.1" 200 182 Renew-Subscription successful-ok
localhost - - [21/Jul/2022:14:26:59 +0200] "POST / HTTP/1.1" 200 182 Renew-Subscription successful-ok
localhost - - [21/Jul/2022:14:27:05 +0200] "POST / HTTP/1.1" 401 98 CUPS-Get-Devices successful-ok
localhost - cups-pk-helper [21/Jul/2022:14:27:05 +0200] "POST / HTTP/1.1" 200 173 CUPS-Get-Devices -
localhost - cups-pk-helper [21/Jul/2022:14:27:05 +0200] "POST / HTTP/1.1" 200 327 CUPS-Get-Devices -
localhost - cups-pk-helper [21/Jul/2022:14:27:05 +0200] "POST / HTTP/1.1" 200 341 CUPS-Get-Devices -
localhost - cups-pk-helper [21/Jul/2022:14:27:05 +0200] "POST / HTTP/1.1" 200 178 CUPS-Get-Devices -
localhost - cups-pk-helper [21/Jul/2022:14:27:05 +0200] "POST / HTTP/1.1" 200 322 CUPS-Get-Devices -
localhost - cups-pk-helper [21/Jul/2022:14:27:05 +0200] "POST / HTTP/1.1" 200 331 CUPS-Get-Devices -
localhost - cups-pk-helper [21/Jul/2022:14:27:05 +0200] "POST / HTTP/1.1" 200 314 CUPS-Get-Devices -
localhost - cups-pk-helper [21/Jul/2022:14:27:06 +0200] "POST / HTTP/1.1" 200 2659 CUPS-Get-Devices -
localhost - cups-pk-helper [21/Jul/2022:14:27:08 +0200] "POST / HTTP/1.1" 200 174 CUPS-Get-Devices -
localhost - cups-pk-helper [21/Jul/2022:14:27:10 +0200] "POST / HTTP/1.1" 200 179 CUPS-Get-Devices -
localhost - cups-pk-helper [21/Jul/2022:14:27:10 +0200] "POST / HTTP/1.1" 200 320 CUPS-Get-Devices -
localhost - cups-pk-helper [21/Jul/2022:14:27:10 +0200] "POST / HTTP/1.1" 200 173 CUPS-Get-Devices -
localhost - cups-pk-helper [21/Jul/2022:14:27:10 +0200] "POST / HTTP/1.1" 200 316 CUPS-Get-Devices -
localhost - cups-pk-helper [21/Jul/2022:14:27:11 +0200] "POST / HTTP/1.1" 200 3188 CUPS-Get-Devices -
localhost - - [21/Jul/2022:14:35:20 +0200] "POST / HTTP/1.1" 200 182 Renew-Subscription successful-ok
localhost - - [21/Jul/2022:14:43:39 +0200] "POST / HTTP/1.1" 200 182 Renew-Subscription successful-ok
localhost - - [21/Jul/2022:14:50:52 +0200] "POST / HTTP/1.1" 200 151 Cancel-Subscription successful-ok
localhost - - [21/Jul/2022:14:52:58 +0200] "POST / HTTP/1.1" 200 343 Create-Printer-Subscriptions successful-ok
localhost - - [21/Jul/2022:14:52:58 +0200] "POST / HTTP/1.1" 200 5197782 CUPS-Get-PPDs -
localhost - - [21/Jul/2022:14:57:43 +0200] "POST / HTTP/1.1" 200 182 Renew-Subscription successful-ok
localhost - - [21/Jul/2022:15:01:19 +0200] "POST / HTTP/1.1" 200 182 Renew-Subscription successful-ok
localhost - - [21/Jul/2022:15:09:39 +0200] "POST / HTTP/1.1" 200 182 Renew-Subscription successful-ok
localhost - - [21/Jul/2022:15:17:59 +0200] "POST / HTTP/1.1" 200 182 Renew-Subscription successful-ok
localhost - - [21/Jul/2022:15:26:19 +0200] "POST / HTTP/1.1" 200 182 Renew-Subscription successful-ok

Und:

$ cat /var/log/cups/error_log
W [21/Jul/2022:14:10:59 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_LaserJet_500_color_M551_2275C6_-Gray..\' already exists
W [21/Jul/2022:14:10:59 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_LaserJet_500_color_M551_2275C6_-DeviceN..\' already exists
W [21/Jul/2022:14:15:20 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_LaserJet_500_color_M551_072B4C_-Gray..\' already exists
W [21/Jul/2022:14:15:20 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_LaserJet_500_color_M551_072B4C_-DeviceN..\' already exists

root76 schrieb:

Bei HP konnte ich keinen Linux-Treiber finden und eine Recherche im Netz hat auch nix ergeben.

Ich frage mich wirklich, wie manche "suchen".

https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-enterprise-500-color-printer-m551-series/4184772, Zitat: "The Linux drivers are located outside of the HP customer support portal.", gefolgt vom Link auf HP Linux Imaging and Printing (wo wir dann schon mal sehen, warum HPLIP eben so heißt und nicht "HPLIB", als käme es von library).

Bevor man irgendwas an der Paketverwaltung vorbei installiert, sieht man nach, ob das eingesetzte Modell unterstützt wird und ab welcher Version (schließlich ist Focal mittlerweile auch abgehangen und hplip in den Ubuntu-Repos auch selten auf aktuellem Stand): All Supported Printer Models.

ctrl + f und m551 eingetippt und schon haben wir ein Ergebnis:

Der HP LaserJet Enterprise 500 Color M551, so der vollständige korrekte Modellname, wird seit hplip 3.11.10 unterstützt und zwar über USB und Netzwerk, es braucht nicht das zusätzliche proprietäre Plugin, Color. Scan2PC und PC Send Fax werden nicht unterstützt.

Nun sieht man noch nach, welche hplip-Version in den Ubuntu-Repos für Focal liegt, aha, 3.20.3(+dfsg0-2).

Also installiert man hplip:

1

sudo apt install hplip

Über

1

system-config-printer

fügt man den Drucker hinzu bzw. wählt das Druckermodell aus. Installation fertig.

Alternativ kann man letzteres auch über http://localhost:631/printers durchführen.

Würde in der hplip-Version aus den Ubuntu-Paketquellen das Druckermodell nicht unterstützt werden, kann man die aktuelle .run-Version installieren.

Für USB gäbe es noch etwas zu deinstallieren und etwas zu installieren, aber in diesem Fall soll es ja über NW gehen. Das muß man freilich korrekt konfigurieren.

Ja danke so weit. Nur:

$ sudo apt install hplip
Paketlisten werden gelesen... Fertig
Abhängigkeitsbaum wird aufgebaut.       
Statusinformationen werden eingelesen.... Fertig
hplip ist schon die neueste Version (3.20.3+dfsg0-2).
0 aktualisiert, 0 neu installiert, 0 zu entfernen und 0 nicht aktualisiert.

Es scheint also nicht an diesem Treiber zu liegen, da er schon eingerichtet ist. Der Drucker druckt trotzdem nicht.

Noch eine Idee was ich weiter prüfen kann? Wie gesagt, der Drucker wird aufgelistet, also liegts ja schonmal nicht an der Firewall oder an der Netzwerkverbindung. Auch von den Berechtigungen her sehe ich keine Beschränkungen.

Ach so, benötigt ein Druckauftrag einen bestimmten Port in der Firewall (ipv6 ?) der ausgehend offen sein muss? Ich wäre davon ausgegangen dass, wenn der Drucker gefunden und all seine Einstellungen angezeigt werden, die Kommunikation grundsätzlich funktioniert, also auch für Druckaufträge...

Grüsse.